Last Updated: 26/02/2025

Welcome to Tack Up!

These Terms and Conditions (“Terms”) govern your use of our website and the services provided by Tack Up (“we,” “us,” or “our”). By accessing or using our website [Website URL], you agree to comply with these Terms and Conditions. Please read these Terms carefully.

1. Acceptance of Terms

By using our website and purchasing products from Tack Up, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our website or services.

2. Use of Website

You agree to use our website only for lawful purposes related to equestrian products and services. You may browse and shop for horse-related products, such as riding gear, tack, apparel, horse health supplies, and other equestrian goods, but must not engage in any unauthorized activities such as hacking, spamming, or misusing our website in any way.

3. Account Registration

To make purchases on our website, you may be required to create an account. You agree to provide accurate and complete information when registering. This may include your name, shipping address, billing address, and other necessary details. You are responsible for maintaining the security of your account and are fully responsible for any actions that occur under your account.

4. Product Availability and Pricing

We strive to offer the best selection of equestrian products. However, availability may vary, and we cannot guarantee that all items will be in stock at the time of order. Prices are subject to change without notice, and we reserve the right to correct any pricing errors or inaccuracies on the website. All prices are listed in GBP (British Pounds).

5. Orders and Payment

When you place an order, you are making an offer to purchase products that may include equestrian gear, horse care products, or other related items, subject to these Terms. We will send you an order confirmation email, but acceptance occurs only when payment is processed, and the products are dispatched.

We accept payments via [list accepted payment methods], such as credit cards, debit cards, and [any other payment methods]. All payments are processed securely, and we do not store payment details on our servers.

6. Shipping and Delivery

Tack Up only ships to locations within the United Kingdom (UK). We do not offer international shipping at this time.

We will ship your equestrian products to the address you provide during checkout. Shipping times and costs may vary based on location, product size, and availability. You will be provided with tracking information once your order has been dispatched.

Please ensure your shipping address is correct to avoid any delays. Shipping charges will be displayed during checkout, and any additional customs fees or taxes are not applicable as we ship within the UK.

7. Returns and Refunds

If you’re not satisfied with your equestrian products, we offer a return policy for eligible items. You can return most products within 14 days of receiving the order for a refund or exchange, provided the items are unused and in their original condition. Please note that certain products, such as custom tack or personal items, may be non-returnable.

To initiate a return or exchange, please contact us at [email/contact info]. For more details on our return policy, please see our [Return and Refund Policy].

8. Product Care and Safety

At Tack Up, we are committed to the safety and well-being of both horses and riders. It is essential that all products purchased from our website are used according to the manufacturer’s guidelines and instructions. We are not responsible for any injuries or damages that result from improper use of products, including riding gear, saddlery, or horse care items.

9. Intellectual Property

All content on our website, including images, logos, text, videos, and other materials related to equestrian products, is protected by copyright, trademark, and other intellectual property laws. You may not copy, reproduce, or use any content from the website without prior written consent.

10. Limitation of Liability

While we take great care in offering high-quality equestrian products, we are not responsible for any damages or losses incurred from using our products or services, whether direct or indirect. This includes, but is not limited to, damage to property, injury to individuals, or loss of business.

11. Privacy Policy

We value your privacy. Our [Privacy Policy] outlines how we collect, use, and protect your personal information. By using our website, you agree to the terms of our privacy practices.

12. Changes to Terms and Conditions

We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page with the updated date. It is your responsibility to review these Terms periodically.

13. Governing Law

These Terms are governed by the laws of the United Kingdom, without regard to its conflict of law principles. Any disputes related to these Terms will be resolved in the courts located in England.

14. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:
Email: [email protected]