Last Updated: 26/02/2025
Tack Up (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website [Website URL] and purchase our products. By using our services and website, you agree to the practices outlined in this policy.
1. Information We Collect
We collect the following types of information:
- Personal Information: When you create an account, place an order, or contact us, we may collect personal details such as your name, email address, shipping and billing addresses, phone number, payment information, and other details necessary to process your order.
- Transaction Information: When you make a purchase, we may collect information about the products you order, your payment method, and shipping details.
- Website Usage Information: We may automatically collect data about how you use our website. This can include your IP address, browser type, pages visited, and how long you spend on each page. This information helps us understand user behaviour and improve our website.
- Cookies: Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device to remember your preferences and activity. You can control the use of cookies through your browser settings.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Process Orders: We use your personal and payment information to complete your orders, including shipping and payment.
- To Improve Our Website: We use website usage data to analyse and improve the functionality and user experience of our site.
- To Communicate with You: We may use your email address to send order confirmations, shipping updates, promotional offers, and other customer service communications. You can opt-out of promotional emails at any time.
- To Personalize Your Experience: We may use the data to recommend products or offers that are most relevant to you based on your previous purchases and browsing activity.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following cases:
- Service Providers: We may share your information with third-party service providers who assist us in processing orders, handling payments, delivering products, or sending marketing communications. These providers are required to protect your information and use it only for the services they are contracted to provide.
- Legal Compliance: We may disclose your information if required by law or to comply with a legal process, such as a court order or regulatory request.
- Business Transfers: If Tack Up is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you before transferring any of your personal data.
4. Security of Your Information
We take the security of your personal data seriously and implement a variety of security measures to protect it from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure payment gateways, and regular security updates.
However, no method of data transmission over the internet is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.
5. Your Rights and Choices
As a customer, you have the following rights:
- Access: You can request access to the personal information we hold about you.
- Correction: You can update or correct your personal information if it is inaccurate or incomplete.
- Deletion: You can request that we delete your personal information, subject to any legal or contractual obligations we may have.
- Opt-Out: You can opt out of receiving promotional emails at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
- Cookies: You can manage your cookie preferences by adjusting your browser settings to accept or reject cookies.
6. Third-Party Links
Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party website you visit.
7. Children’s Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children under 18. If we discover that we have collected personal information from a child under 18, we will take steps to delete that information.
8. Changes to This Privacy Policy
We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.